Shipping

How are you responding to the COVID19 pandemic?

Our Top Priority is taking preventative measures to keep our staff healthy and ensure that your orders are fulfilled with the highest degree of cleanliness and accuracy.

In addition, we are adhering to the food handling recommendations of the Centers for Disease and Control (CDC) and the United States Food and Drug Administration (FDA).

Is it safe to enter my credit card information on your website?

Yes, your payments are securely processed via Stripe which adheres to

Payment Card Industry Data Security Standard (PCI DSS).

Can I phone or e-mail an order?

Sure, you can submit an inquiry via the contact form. Alternatively, you can send an email support@somethinsweetcafe.com or call 980-321-9152

What is the return/cancellation process?

Due to health and safety standards related to perishable goods, we are unable to accept returned items.

Do I need to pre-pay?

All products are made to order just for you. We kindly request payment when placing your order.

When and How are products shipped?

Orders are shipped via USPS on Mondays. Average transit time for USPS Priority mail is 1-3 days. Note: During the COVID19 pandemic most carriers have suspended service guarantee for shipments.

How do I track my order?

After your product is shipped, you will receive an email notification along with the tracking number to follow your shipment.